Several D.C.-area counties rank high for their citizen-facing government websites on the Center for Digital Government’s 2021 rankings.
The 19th annual Digital Counties Survey, done in collaboration with the National Association of Counties, judges county websites on the best technology practices, including initiatives that streamline delivery of government services; encourage open data, collaboration and shared services; enhance cybersecurity, and contribute to disaster response and recovery efforts.
It also weighs cybersecurity; citizen engagement experience; budget and cost control, and hiring and retaining top IT professionals.
Prince George’s County, Maryland, scored the best in its category, with counties with a population of 500,000 to 1 million, ranking first in the nation. Judges said:
“Prince George’s County has a best practices-level comprehensive cyber strategy and management. Last year, a Chief Information Security Officer and Security Analyst were brought on board. A virtual Security operations Center and a risk-management tool ‘Security ScoreCard’ were implemented across 27 local jurisdictions. The impact of phishing and ransomware attempts was reduced by 90 percent.”